Shipping

We strive to make shipping simple, transparent, and hassle-free for our customers. Below, you’ll find everything you need to know about our shipping process, estimated delivery times, and how we handle any shipping-related issues. Questions? You can always contact us.

Shipping Rates & Destinations

  • Free Standard Shipping on all orders within the United States.
  • International Shipping: We offer international shipping upon request. Please email info@evolvebiohacking.com with the product(s) you wish to purchase and the delivery address. A shipping quote will be provided for your review and approval.

Order Processing & Confirmation

  • Once your order is placed, you will receive an order confirmation email to confirm that we have received your order.
  • If the item is in stock, we will process your order and charge your payment method.
  • If an item is out of stock or on backorder, we will notify you via email. You may choose to wait for restocking or request a cancellation.

Estimated Delivery Times

  • Orders are processed within 1-3 business days.
  • Orders typically ship within 5 business days after processing.
  • Delivery is estimated to take 5-11 business days from the order date.

Note: While we strive to meet these delivery estimates, unexpected delays may occasionally occur due to carrier issues or high order volumes. 

Shipping Confirmation & Tracking

  • You will receive a shipping confirmation email within 24 hours of your order being shipped.
  • This email will contain tracking information so you can monitor your shipment.
  • If you do not receive a shipping confirmation within 5 business days of your order, please contact us at info@evolvebiohacking.com for assistance.

International Orders

  • Voltage Compatibility: Our products are designed for 110V electrical systems and may not be certified for use in other countries.
  • Safety Compliance: While our products meet United States safety standards, they may not be certified for other regions.
  • Customs & Duties: International customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.

To request an international shipping quote, please email info@evolvebiohacking.com with your delivery address and desired products.

Receiving & Inspecting Your Shipment

  • Damaged Packages: If your package arrives damaged, please note the damage upon delivery or refuse the package if the damage is severe.
  • If you accept a damaged package, immediately take photos of the packaging and any damage to the product.
  • Report damages within 48 hours by emailing info@evolvebiohacking.com with photos.

For more details on returns, please refer to our Returns Policy.

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